Frequently Asked Questions
Everything you need to know about dryer vent cleaning in Calgary.
General
How often should I clean my dryer vent?
For most Calgary homes, once per year. Larger families or homes with pets should consider every 6-9 months. Calgary's dry climate accelerates lint buildup.
Why is dryer vent cleaning important?
Dryer vent fires cause 2,900 incidents annually in Canada. Cleaning removes lint buildup that's extremely flammable, restores airflow, reduces energy bills, extends dryer lifespan, and prevents fires.
What's the difference between lint trap and vent cleaning?
The lint trap catches some lint, but 60-70% bypasses it and accumulates in your vent duct. Professional cleaning addresses this hidden buildup that you can't see or reach yourself.
Pricing & Service
How much does dryer vent cleaning cost?
Standard residential service is $189 (flat rate). Condos/apartments are $129. Premium service with extras is $279. Commercial properties receive custom quotes. No hidden fees, no surprise upsells.
How long does service take?
Most residential cleanings take 60-90 minutes. Condos take 45-60 minutes. Commercial varies. Includes cleaning, camera inspection, before/after photos, and safety report.
Do you offer same-day service?
Yes! We offer same-day appointments throughout Calgary, Airdrie, Cochrane, and surrounding areas, subject to availability. Book online or call (236) 982-4870.
Is there a service area fee?
No additional fees for our standard service area covering Calgary, Airdrie, Cochrane, Okotoks, Chestermere, Strathmore, and High River. Canmore and outlying areas may have a small travel fee.
Signs You Need Cleaning
What are signs my dryer vent needs cleaning?
Common signs: clothes take longer than usual to dry, dryer feels unusually hot, burning smell during operation, lint visible around the vent opening, "Check Vent" warning light, or no cleaning in 12+ months.
Can clogged vents cause my dryer to break?
Yes. Restricted airflow forces your dryer to work harder, overheating the heating element and other components. This shortens dryer lifespan significantly and can cause expensive failures.
Will cleaning save on energy bills?
Often yes. Clogged vents can double drying time, doubling energy usage. Many customers report 20-30% reduction in drying time after professional cleaning.
Safety & Credentials
Are you licensed and insured?
Yes. The Dryer Vent Cleaning Co. is fully licensed in Alberta, NFPA-certified, and carries $2 million in liability insurance. All technicians are background-checked and uniformed.
Do you provide insurance documentation?
Yes. We provide detailed service receipts and written safety reports that satisfy insurance documentation requirements. Many providers offer discounts for documented professional maintenance.
What if you damage something during service?
In the rare event of accidental damage, our $2M liability insurance covers full repair or replacement. We also have a 100% satisfaction guarantee — if you're not happy, we make it right.
Still have questions?
Our team is happy to help. Call us or send a message.